Release date: 2018-06-30 16:59:07 | View: 106
Summary:
Recently, the company has received theNotice of Award for the self-service equipment procurement project of Shengjing Bank, and has successfully won the bid for a full range of equipment including high-speed cash deposit machines, intelligent counters…
Recently, the company has received theNotice of Award for the self-service equipment procurement project of Shengjing Bank, and has successfully won the bid for a full range of equipment including high-speed cash deposit machines, intelligent counters, video teller machines (VTM), intelligent queuing machines, intelligent query & form-filling machines, and intelligent interactive tables.
GEIT high-speed cash deposit machines support customized combinations to meet diversified business needs. Integrating advanced financial self-service technology with traditional counter services, the machines support both cash and non-cash transactions, covering approximately90% of over-the-counter banking services.
Against the background of rising labor costs and demand for higher operational efficiency, bank branches are accelerating digital transformation. A major advantage of GEIT’s high-speed cash deposit machine is that it migrates large-sum cash deposit and withdrawal services to self-service channels. The equipment replaces tellers in banknote verification, counting and sorting, ensuring cash security whiledramatically improving service efficiency and customer experience. It effectively eases congestion during peak hours, reduces per-transaction and operating costs, and minimizes processing errors.
By automating routine operations, the solution frees branch staff from repetitive tasks to focus oncustomer engagement and marketing, such as providing investment plans and wealth management products. This enhances customer loyalty and marketing capabilities, forming new core competitive advantages for banks in the new era of transformation and upgrading, ultimately helping banks reduce costs, boost efficiency and maximize operational benefits.
GEIT’s intelligent counter has revolutionized traditional banking processes. Through integrated hardware and software systems, it enables cross-channel business process reengineering. Adopting a new service model —lobby guidance, customer self-service, teller-assisted authorization, and back-office professional review — it realizes fast processing of most personal non-cash businesses.
It fundamentally changes the cumbersome traditional counter model characterized by excessive form-filling and repeated signatures, upgrading the on-site customer experience. The solution can be flexibly equipped with an optional cash module for low-counter cash processing, optimizing branch layout, reducing manual counters, and improving overall service and marketing capacity.
Designed with amodular structure and parameterized configuration, GEIT VTM features sophisticated manufacturing and comprehensive functions to adapt to the development of China’s financial industry. It transforms the traditional counter service model, offering greater flexibility in extending service hours and channels.
The VTM integrates multiple self-service functions including cash handling, card issuance, bill processing, account signing and receipt printing. Supported byremote video and voice interaction, it centralizes backoffice operations for consulting and authorization transactions, delivering a superior and comprehensive experience for customers and helping banks build a leading smart banking service brand.
Developed based on10 years of expertise in financial self-service terminals, the NB2015A queuing system consists of a ticket dispenser, window displays, integrated information screens, teller call devices, customer evaluation terminals, voice broadcasting systems and lobby manager pagers, together with supporting software.
The system adopts afull wireless networking mode with fast, efficient and stable data transmission. Applying new technologies and craftsmanship, it efficiently handles large-volume repetitive tasks, greatly shortening waiting time and improving teller efficiency.
This solution optimizes and digitizes the manual form-filling process through self-service technology. Customers complete forms online via the self-service terminal, and a back-end data center allows direct data retrieval by branch counters. This not onlyimproves business processing efficiency but also significantly enhances customer satisfaction.
As an innovative product independently developed under the“Smart Finance” concept, the intelligent interactive table integrates basic interactive and touch functions with wired and wireless communication for convenient network access, information release and data update. It is equipped with USB expansion ports to support U-disks, USB keys and other peripherals.
Furthermore, the product integrates card readers and identity verification modules used in banking services. It facilitates in-depth communication between customer managers and clients, while supporting direct on-site processing of relevant banking businesses.
Headquartered in Shenyang, Liaoning Province, Shengjing Bank was formerly known as Shenyang Commercial Bank. It was officially renamed Shengjing Bank in February 2007 with the approval of the China Banking Regulatory Commission and launched cross-regional operations. As a strong headquarter bank in Northeast China, it was successfully listed on the Main Board of the Stock Exchange of Hong Kong Limited on December 29, 2014 (Stock Code: 02066).
Currently, Shengjing Bank has established18 branches in cities including Beijing, Shanghai, Tianjin, Changchun, Shenyang and Dalian, with a service network covering the Beijing-Tianjin-Hebei region, the Yangtze River Delta and Northeast China. It also operates three branch-level specialized institutions in Shenyang: a Fund Operation Center, a Small Enterprise Financial Service Center and a Credit Card Center, with a total of201 business outlets.
The bank has established Shengyin Consumer Finance Co., Ltd., the first consumer finance company in Northeast China, and six village and township banks in Shanghai Baoshan, Ningbo Jiangbei, Shenyang Shenbei, Xinmin, Liaozhong and Faku. It has formed a strategic layout of “rooted in Shenyang, covering Liaoning, radiating Northeast China and expanding nationwide”, with continuously improving market competitiveness and regional influence.
As a leading total solution provider with outstanding products and strong brand influence in the financial self-service equipment sector, GEIT has earned high recognition from banking clients for its series of products and solutions. Its professional, timely, comprehensive and attentive services are widely trusted by customers.
This achievement reflects GEIT’s consistent commitment to its mission —“Innovate with Technology, Lead Financial Self-service” — through premium products, integrated solutions and all-round services.GEIT will continue to enhance product quality and service standards, ensure safe and stable operation, and support banks in building intelligent and efficient branch networks.
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