Good News! GEIT Wins Bid for New Customer Interactive Terminal Project at Head Office of a Major State-owned Bank

Recently, Jiangsu GEIT Industry Co., Ltd. successfully won the bid for the new customer interactive terminal project at the head office of a large state-owned bank. Aimed at enhancing the adaptation and transformation of terminal equipment in bank outlets, this project puts forward a brand-new integrated customer interactive terminal based on the innovative business scenarios emerging in the process of outlet operation reform. It is designed to deliver a more premium service experience for diverse banking scenarios, including remote, on-site, and self-service transactions at outlets.

Leveraging its profound technical expertise in the financial sector, Jiangsu GEIT has launched an all-new interactive terminal that integrates high performance, top-tier security, full-scenario applicability, and comprehensive business support. Committed to low-carbon environmental protection and green energy conservation, this terminal focuses on the application of audio-visual and artificial intelligence technologies. It strives to build an integrated online-offline service brand, with the goal of further optimizing customer service experience and laying a solid foundation for the digital transformation of banking businesses.

The introduction of remote banking services has brought numerous positive effects to the banking industry. It not only significantly cuts down operational costs but also provides customers with an extremely convenient financial service experience: human-machine interaction delivers warm and thoughtful services, greatly boosting customer satisfaction. Remote banking collects massive customer data through multi-channel services, enabling banks to offer more personalized, precise, and efficient services to their clients.

While fully leveraging its channel advantages to serve customers, remote banking is continuously elevating its value through measures such as technological empowerment and capability enhancement. It is transforming from a "customer service" model to a "customer management" model, gradually becoming a key component of banks' core competitiveness. As a new operational model following direct banks and internet banks, remote banking showcases the innovative ideas of the banking industry in customer service and operation, and demonstrates prominent advantages of 24/7 availability, full regional coverage, and full-scenario adaptability.